A company is as good as its employees. For that reason Otto Bock has made an ongoing investment in the continuing education of its employees. Under the motto “Lifelong Learning”, we are creating qualification possibilities for all levels. Our internal “Otto Bock Academy” consolidates the resources for continuing
education for the entire company and organizes the required seminars. Focus points are working techniques, software applications, employee management and
foreign languages.
Need-oriented continuing education has a tradition at Otto Bock: As early as the 1920s, the company founder provided his employees with qualification seminars. Besides technical skills and knowledge, social competencies are increasingly called for today. Themes such as “conflict management” and “communication training” are thus a part of our regular course offerings.
Based on present demographic developments, a lack of skilled labor can be expected in the future. To ensure a staff of highly skilled employees, Otto Bock is therefore investing in personnel development. Important is a clearly defined and transparent company structure in which every employee knows his or her place and value. Only if the goals of the company are communicated correctly can employees contribute with focused involvement. The quality management of Otto Bock HealthCare assists with this goal.
According to the stringent requirements of DIN 9001, all processes in the company are carefully analyzed and evaluated. This makes every process transparent, allowing to quickly eliminate possible interferences. A further advantage: each employee knows his or her specific task and responsibility within the process as well as which colleagues and areas are dependent on the quality of his or her work. In that sense, Otto Bock employees do not become anonymous cogs in the machine, but important components of the company. That creates employee motivation and thus the basic conditions for client-oriented service and the highest quality products.
