Social Media Privacy Notice And Terms of Use

Social Media Policy

Since 1919 we are helping people to maintain or regain their freedom of movement. For us, digitizing care means that your freedom of movement should be preserved in the digital space. It is therefore important for us to inform you about which personal data is collected, how it is used and what design options you have.

Ottobock's success depends not only on the global networking of information flows between Ottobock Group companies, employees, customers and patients, but also on the trusting and secure handling of personal data. This trust is part of the individual freedom and independence of our patients and at the same time our motivation for our high-quality and forward-looking portfolio.

Social Media Terms of Use

for the use of user-generated content by the companies of Ottobock Group

Scope of application

These Terms of Use apply to the use of specific content that you as a user have published in a social network (hereinafter referred to as “user-generated content” or “content”). Use will take place through Ottobock SE & Co. KGaA, Max-Naeder-Straße 15, 37115 Duderstadt, GERMANY, e-mail: info@ottobock.com (hereinafter referred to as “OBSE”) and/or companies affiliated with OBSE (hereinafter jointly referred to as “Ottobock Group”, “we”, “us” or “our”).

Approval

You have posted user-generated content and either mentioned one of our social media accounts or marked your content with a hashtag established by us. We have commented on your content and asked for your permission to share the content.
By responding to our comment (as described therein), you agree that we may use your content in accordance with the following terms and conditions, in particular that we may publish it worldwide on all social media channels and websites of Ottobock Group (currently we operate social media channels on Facebook, Instagram, YouTube, Twitter, LinkedIn and Xing).

Rights of use

With your consent, you irrevocably grant to us a non-exclusive, transferable license, with the right to grant sublicenses, unlimited in time and space, to use your user-generated content for Ottobock Group’s advertising, brand and corporate communication purposes. This right includes in particular the right to reproduce, store and publish, display, present and distribute your content in social networks, on other platforms on the internet and on our websites. We also have the right to adapt and transform your content – while respecting your personal rights – to the extent that this is necessary for technical reasons within the scope of use for the aforementioned purposes.

Please keep in mind that we may make your content available to users in regions and/or on platforms for which your content may not yet be available.

Third-party rights

With your consent, you assure that you are authorized to dispose of the user-generated content and that the content does not infringe upon the copyright, trademark, personal or other rights of third parties. You confirm that all persons depicted have consented to our use of the content to the aforementioned extent.

Content sharing

If we share your content, we will also process personal data about you and other persons depicted or mentioned in your content. We will process such data for the purposes set in these Terms of Use. These Terms of Use permit this processing of your data for the performance of this contract we hold with you. If third parties are mentioned or depicted in your content, we are permitted to process this data based on our overriding legitimate interests to disseminate this content to the extent to which you have given your approval. Furthermore, we are in particular permitted to process health data included in the content because you and / or third parties mentioned or depicted in your content manifestly made this data public. You are not obliged to make your contents available to us. However, this is a condition for the conclusion of this agreement.
Further information on data processing as well as all contact information, including information on our data protection officer, can be found in the Social Media Privacy Notice on our website and on our company presences on internet platforms. In addition, the privacy notices of the websites and platforms on which we share your content apply. There we also explain your privacy rights; these apply in full.

Social Media Privacy Notice

Responsible

Ottobock SE & Co. KGaA, Max-Naeder-Straße 15, 37115 Duderstadt, GERMANY

Data Privacy Officer

You may reach the Global Data Privacy Office confidentially via encrypted contact form.

Specific information about data processing on Ottobock’s Social Media Services

To whom we share information

To processors: Companies that Ottobock commissions with the processing of data within the legally stipulated framework. In this case Ottobock remains responsible for the protection of your data. Our processors are carefully selected, are bound by our instructions and are regularly checked by us. We only commission processors who offer sufficient guarantees that suitable technical and organizational measures are taken in such a way that processing is carried out in accordance with the requirements of GDPR and guarantees the protection of your rights.

To companies of the Ottobock Group, insofar as you have agreed to this or this is permitted out of our legitimate interests.

Government agencies to which we transfer certain data on request due to legal obligations.

Social Media Services: Recipients of the personal data are the social media services listed above, which process the data as operators of the respective platforms as described in their own privacy notices (see explanations within aforementioned social media services).

Transfer of personal data to countries outside the EU and EEA

For the provision of IT services and the operation of the Social Media Services, we may use service providers whose headquarters are outside the European Union or the European Economic Area. In doing so, we ensure prior to the transfer that, except in exceptional cases permitted by law, the recipient either has an adequate level of data protection or your express consent has been obtained. Information on suitable safeguards guarantees can be obtained from the Global Data Privacy Officer.

Existence of an automated decision making process

We refrain from automated decision making.

Your Rights

You have the right,

a) to request confirmation as to whether we are processing personal data concerning you. If this is the case, you have the right to access information about this processing.

b) to demand the rectification or completion of inaccurate or incomplete data;

c) to withdraw a given consent at any time with effect for the future;

d) in certain cases to request the erasure of data;

e) under certain conditions, to request the restriction of processing;

f) under certain conditions to data portability, i.e. you may receive your data, which you have provided us with, in a structured, common and machine-readable format or have it transferred to another controller;

g) complain to a Data Protection Authority.

Right to object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is based on legitimate interests. This also applies to profiling based on these provisions. We will then no longer process the personal data unless we can demonstrate prove compelling legitimate reasons for processing which override worthy of protection that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Where personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is linked to such direct marketing. If you object to processing for the purposes of direct marketing, your personal data will no longer be processed for those purposes.

Changes to this privacy policy

We will revise this Privacy Notice whenever we make changes to our Social Media presences or other reasons. You will always find the latest version linked to our Social Media presences.

State of declaration: 03/06/2021