Summary Statement

As a leading global company in the prosthetics, orthotics, and mobility solutions industry, we recognize that if it wasn't for the innovation, diligence, and perseverance of our workforce, we wouldn't be here. We work tirelessly to not only provide mobility solutions to those who need, but also empower our employees to fulfill their professional goals. 

We are seeking an Accounts Receivable Specialist to support billing processes and ensure services are paid for by the insurance payor or patient.  This includes working correspondence, appeals, and denials.   

Duties & Responsibilities 

• Process daily tasks assigned from the billing software system.   
• Enter and process data related to patient care and reimbursement.  
• Check to ensure all patient documents are on file and completed correctly. 
• Connect with insurance payors by telephone or online regarding non-payment or short payment on outstanding claims. Respond to insurance payor correspondence. 
• Contact patients on outstanding balances, assist with payment plans and financial hardships. 
• Review and resolve denied claims and resubmit corrected claims to payors for reprocessing.  
• Work AR aging reports for payors and patients. 
• Review claims forms to primary, secondary, and tertiary insurance payors as needed. 
• Submit write-offs, adjustments, and refunds. 
• Ensure month-end billing deadlines are met. 
• Work accounts promptly to ensure claims are processed appropriately.  
• Provide exceptional customer service to all internal and external customers. 
• Review HCPC, modifiers, and ICD-10 codes for accuracy while keeping up with compliance and coverage criteria to update employees as needed. 
• Meets work standards by following productivity, quality, and customer service standards established by the company.  
• Complies with Corporate Compliance and HIPAA responsibilities. 
• Perform other duties and special projects as assigned. 

Qualifications

• Experience with HCPC, ICD-10 medical terminology, accounts receivable, insurance collections and payor requirements, or billing. 
• Ability to work quickly and accurately and pay attention to detail. 
• Proficient with Microsoft Office Software- Excel, Word and Outlook and databases. 
• Strong data entry skills. ​ 
• ​​Ability to work in a fast-paced, frequently changing environment. 
• ​Communicate clearly, both verbally and in writing, with clinical and non-clinical personnel, patients, and care givers in a professional and respectful manner.  
• ​​Demonstrate organizational, analytical, and time management skills.  
• Dependable, reliable, and punctual.   
• High school diploma or equivalent qualification required.  
• Minimum 1 year of experience in medical billing and collections.  
• Minimum 1 year of experience in accounts receivable, claims, and insurance payor requirements. 
• Familiarity of Medicare and Medicaid preferred. 
• Knowledge of Orthotics, Prosthetics, and DME billing preferred. 

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%

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Salary Range Disclosure: $18-19 per hour