To use Ottobock software with Microsoft Windows 8 or 10, additional software components are required. The following steps must be taken to install these software components:
- Please download, extract and execute the patch “Microsoft Windows 8 and Microsoft Windows 10 Components”.
Information: If a security prompt appears, you must acknowledge it.
- In the following dialogue, select the “Download and install this feature” option, and then follow the instructions on the screen.
- Then, continue the installation of the Ottobock software according to the accompanying instructions for use.
Information on the installation of the Ottobock software: PAULA, TF-Design or TT-Design:
If a dialogue window of the Program Compatibility Assistant appears, click the “Run the program without getting help” option.
Information for users of Ottobock products: 60X5 BionicLink PC, 60X1 USB-LWL-Adapter and 757M11 MyoBoy
To use these products with Microsoft Windows 8 or 10, the USB driver in version 3.0 is required. If this is not yet installed, the USB driver can be downloaded here.
Information: This process must be executed only once per PC system.
If assistance is required during the start-up, use or maintenance of the product, as well as in the event of unexpected operating behaviour or circumstances, contact the Ottobock office responsible for your country.
Last update: 22.10.2015 | WOK001=EN-03-1510