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Request for after-sales service | SAP

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Ottobock After-Sales Service Request Form

Choose a shipping address

Discount information

<strong>{count } {count, plural, one { item } other { items }}</strong> in your shopping cart cannot be ordered

Contact customer service

An error has occurred.

Shopping Cart ({number, plural, =0 {no items} one {# item} other {# items}})

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The maximum number of characters is {maxLength}

The purchase order number must be unique for all orders.

You can add a product directly here or browse through our products. As soon as you have added products to your shopping cart, they will be displayed here.

Add item to cart

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Empty the shopping cart completely?

Are you sure you want to remove the product from your shopping cart?

Delete item from cart?

Subcategories

Contact & support

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MPKs & selected products

Your organization is managed externally via the Ottobock ID

Organization

Services for you

My Services

Order history

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Your request has been submitted successfully

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Your profile is managed externally via the Ottobock ID

Profile

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Quotation status

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Quote history

Reimbursement

Return items ({amount})

Are you sure you would like to remove this item from your shopping returns?

Delete item from returns?

Return has been successfully created

Enclose the correct return document with each parcel. Make sure that the return number matches the items in the parcel.

Add return document

Pack your items securely. You can use one or more boxes. Keep items with the same return number together.

Pack your items

Download and print out your return documents. Each return number has its own PDF file and barcode.

Print out your return documents

Send your package(s) to the address shown on the return label.

Send your return

Packing and shipping:

Please print this page and attach it to your return.

Please follow the instructions below to ensure your return can be processed without delay.

Please find the details for each return and its items below.

This return is split into multiple returns.

Returns

Please print this page and attach it to your return. First, separate the section with the barcode and the RMA number and stick it on the outside of your package.

Printable return information

Are you sure you want to cancel?

Save cart

Edit cart

Share cart within the organization

You can find it in your <link>Saved cart</link> list.

Cart successfully shared

Delete saved cart

Restore saved cart

No prices are displayed in the saved cart. Current prices and availabilities are determined in the active cart.

Saved shopping carts

No prices are displayed in saved carts. Prices and availabilities are determined after restoring a saved cart.

Select shipping method

Switch your organization

An error occurred while changing the default organization. Please try again or contact your <support>customer service</support>.

You have successfully changed your default organization and are now using the store linked to the selected customer.

Ottobock After-Sales Service Request – Product specific questionnaire