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Terms of Use


This website is operated by Ottobock Healthcare PLC whose head office is at 32 Parsonage Road, Englefield Green, Egham, Surrey TW20 0LD.

These terms of use apply to the use of the websites found at and any mirror sites or linked sister sites (including (collectively, “the Website”) and shall be read in conjunction with our Privacy Policy.

By accessing or using the Website you agree to be legally bound by these terms, as they may be modified from time to time. If you do not agree to these terms, please do not use the Website.

We reserve the right to amend these terms from time to time without notice. Amendments will take effect when posted on the Website.

Our Products & Services

The products and services described at the Website are for information only and do not constitute an offer of sale. Any agreement to provide products or services will be governed by a separate agreement concluded by appointment.

The information provided about our products is not intended to replace the advice received by and relationship that exists between you and your prosthetist, orthotist or other healthcare professional to determine about what products are best suited for you.

The case studies, FAQs and any medical information provided at the Website is given for illustrative and informational purposes but may not be construed as medical advice.

In the event of conflict between any FAQs posted at the Website and these terms, these terms shall take priority.

No Warranty or Reliance

All content at the Website is provided “as is” and no warranty express or otherwise may by implied as to the accuracy, currency, completeness or reliability of any such content.

Any reliance you wish to place on such information before or whilst engaging our services should be discussed with your assigned medical advisor.

Changes to Our Services and the Website Content

We may change our services and the content of the Website at any time. Although we aim to keep the content up to date, no warranty or guarantee is given that the services shall be available by virtue of being posted on the Website, and the content on the Website may be out of date at any given time.

We cannot be accept any liability if for any reason the Website is unavailable at any time or for any period, even if you have engaged our services separately.

Registration (where applicable)

From time to time we may offer you the choice to register your details with us via the Website. By doing so you warrant that you are at least 18 years, or that you have a parent’s or guardian’s consent before registering.

For the purposes of verifying your identity we may use the data provided by you to establish the veracity of all the registration details you have provided when registering with the Website, and your entitlement to use the Website and any benefits offered through registration.

You are solely responsible for the accuracy, legality, currency and compliance of such detail and are liable for any false, misleading, inaccurate, infringing or other actionable material contained or referred to therein.

You are solely responsible in all respects for all use of and for protecting the confidentiality of your account and password which may be given to or selected by you for use on the Website. You must immediately notify us of any unauthorised use of them or any other breach of security

We reserve the right to terminate suspend or registered user accounts without notice to you.

General Conduct

You may access and make use of the Website in accordance with this agreement, but not to modify, reproduce, duplicate, copy or re-sell it or any part of it, or otherwise exploit it for any commercial purpose or gain except with our express written consent.

You may not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way. You are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only.

Information Provided by You

Any information and content posted, uploaded, or otherwise sent to us by any electronic means via the Website or otherwise shall be lawful, decent, accurate, truthful, shall not infringe any third party's rights, shall not be obscene, blasphemous or defamatory and shall not contain any viruses or other malicious computer programming routines.

Any information provided by you to us will be used by us in accordance with the Data Protection Act 1998 and our Privacy Policy.

You waive all moral rights you have in any content and information provided by you to the fullest extent permitted by law.

Intellectual Property

All content and all compilation of content included on the Website, including but not limited to text, graphics, logos, icons, photographs and images, audio clips, digital files, data compilations and software, is our property or is licensed by us and is protected by copyright, database and trade mark right laws in England and internationally.


We have no control over the content of third party sites and cannot guarantee the reliability of any links to third party sites nor can we provide any guarantees or accept any liability in respect of the content on such third party sites.

You may link to the Website homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with this agreement.

Limitation of Liability

We shall not be liable to you by reason of any representation (unless fraudulent) and all warranties, conditions or other terms, implied by law are excluded to the fullest extent permissible. We shall not be liable for any loss of goodwill or reputation, profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by our negligence, servants or agents or otherwise) which arise out of or in connection with the provision of the material by you.

Your acceptance of these terms acts as a general release of Otto Bock Healthcare PLC and any of its subsidiaries (and all of their officers, directors, agents and employees) from any liability for any claims, loss, and damages (both direct and indirect, including loss of profits, goodwill and business opportunity) arising out of or in any way connected to your use of the Website.

Notwithstanding the foregoing, nothing in this Agreement is intended to limit any rights you might have under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Electronic Communication

When you visit the Website or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the Website. For contractual purposes, you consent to receiving communications from us electronically and you agree that all communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Law and Jurisdiction

This agreement (and any dispute, controversy, proceedings or claim of whatever nature in relation to them) shall be governed and interpreted in accordance with English law and the English courts shall have exclusive jurisdiction in relation thereto.

Further Questions? Please contact us

Last updated 25/3/2015