For whom is the Ottobock ID intended?

Ottobock ID is for professionals and patients to access Ottobock’s digital services and apps.

I already have a MyOttobock account. What should I do?

Use your existing MyOttobock credentials to log in. You will then be able to access the apps and services you are authorized to use.

Can a person have multiple Ottobock IDs?

No. Each person should only have one Ottobock ID.It serves as the unique user identifier across applications and ensures that access rights and relevant system information are handled consistently.

Why is Ottobock introducing one unified login?

A unified login makes access to digital services simpler, more secure, and easier to manage. Users no longer need to remember different credentials for different applications, and access can be managed more consistently across services.

What happens if I forget my password?

You can use the password reset function on the Ottobock ID login page. This allows you to securely set a new password and regain access to your account.

What is the difference between an Ottobock ID and an organization?

The Ottobock ID is your personal unified login and user profile. The organization represents the customer entity, such as a clinic or company, where users are managed and granted access to services.For selected services, patients can also be assigned to organizations so that access to sensitive health data is restricted to authorized members only.

Who can create an organization?

An organization is typically requested or set up by an authorized representative of an Ottobock customer, for example a clinic or company. Once approved, admins can invite members and assign roles.

Who can invite new users to an organization?

Users with the appropriate admin role in the organization can invite new members and assign them roles and permissions within their scope of responsibility.

Can an Ottobock ID be associated with multiple organizations?

Yes, one Ottobock ID can be linked to multiple organizations.In practice, this is rare, as most users usually belong to only one customer organization.

What are roles for and who is authorized to assign or change roles?

A role determines a user’s permissions in Ottobock’s digital services.It is assigned by Ottobock or by an organization admin to control what the user can access or do.

White text "Ottobock ID" on a blue background with abstract lines and glowing dots surrounding a central circle.

Ottobock ID.

The Ottobock ID is your key to Ottobock’s digital services and apps. With one unique login, you can seamlessly access multiple services, manage user information, and enable secure collaboration within your organization. It simplifies workflows, supports communication, and creates a consistent, connected experience across all Ottobock solutions.

Create Ottobock ID

About

Central access. Connected workflows.

The Ottobock ID is your central login for Ottobock’s digital services and apps, giving you seamless access with just one set of credentials. Thanks to Single-Sign-On (SSO), you can move between services without repeated logins, saving time and reducing complexity in your daily work.

Set up your Ottobock ID once and use it across all connected services. Be part of an organization or manage your organization efficiently by assigning roles, maintaining user access, and keeping company information up to date. At the same time, you stay in control of your data: relevant information is shared securely across systems, ensuring it is available exactly where it is needed.

The Ottobock ID creates a connected, streamlined experience that supports collaboration, improves efficiency, and keeps your organization ready for the growing range of Ottobock digital services.

Benefits

Access Ottobock’s digital services and apps with one login.

Login screen with a field labeled "Enter your Ottobock ID" and a "Sign in" button with a user icon and an arrow pointing to it.

One login, seamless access

The Ottobock ID lets you access all connected services and apps with just one set of credentials. With Single-Sign-On (SSO), you can switch between services without repeated logins.

Efficient organization management

Manage connected Ottobock IDs, roles, permissions, and company information centrally within your organization. This ensures clear responsibilities across teams.

Network of locks connected by abstract lines on a blue background.

Secure and consistent data flow

Relevant data is shared securely between systems, so it is available where it is needed. At the same time, you maintain control over access and information exchange.

Access

Set up your Ottobock ID in just a few steps.

Go to id.ottobock.com and register with your professional email address, verify it and set your password.
Some services require the connection of your Ottobock ID to your O&P facility. An authorized person sets up the organization and invites team members, who can then connect via their Ottobock ID in the settings under “Connected organizations.”
Define who can do what within your organization. Roles and permissions ensure that the right people have the right access, enabling clear responsibilities and smooth collaboration across teams.

Start now

FAQ

Answers for you.

Contact

Get in touch with us.

You need support with your Ottobock ID or want to learn more about it? Simply fill out the form and our team will get in touch with you shortly.