Which Android and iOS versions are compatible with the app?

The minimum requirements are Android 12 and iOS 17.

Does connectgo work on smartphones and tablets?

Yes, it does work on smartphones and tablets. The app is not yet available as an application for smartwatches.

Is my component also compatible with Apple devices?

Only prostheses labeled DUAL or DUAL LE can be connected to iOS devices. C-Brace is compatible with Apple devices without any restrictions.

I can’t connect to my prosthesis. What do I do?

connectgo offers in-app guidance and FAQs in case of connection problems. Please follow those tips. If your connection problem prevails, please contact your CPO.

Ottobock connectgo user app

Q: What functionalities does connectgo offer?

connectgo is the successor of the Cockpit app. It includes all the familiar features users know and trust, plus many enhancements. Connecting to a device is now easier, with no need for component registration. Switching between basic mode and personalized MyModes no longer requires confirmation, making handling even more convenient. Users can continue to fine-tune settings, view component information and toggle functions on or off. Now, all settings are accompanied by helpful explanations to support ease of use. An integrated troubleshooting section and FAQ provide additional guidance, and activity statistics are retained even when switching to a new smartphone.

Introduction

User app for microprocessor prostheses and orthoses from Ottobock.

If your user has an Ottobock microprocessor prosthesis or orthosis, connectgo is the app.

connectgo by Ottobock is the new and improved version of the Cockpit app – the end-user app for Ottobock prostheses and orthoses. It is available for the Genium family, C-Leg and Kenevo, as well as Meridium and C-Brace.

With an intuitive design and powerful features, it gives the control your patient need, right from the smartphone.

The user can easily adjust the device settings to match the daily routine and personal needs, so it fits perfectly, every day.

connectgo at a glance

Key facts.

Icon of a leg with a microprocessor knee joint.

Seamless component connection.

Connect your user' prosthesis or orthosis to the connectgo app with just a few clicks.

A woman in climbing gear stands in front of a climbing wall, adjusting the settings of her C-Brace orthosis via the Ottobock connectgo app.

MyModes, feature control and more.

Switch MyModes and adjust the prosthesis or orthosis instantly to match the activity throughout the day.

Overview of smartphone screenshots of the Ottobock connectgo app.

Step counter and activity data.

Gain valuable insights into mobility. The data stays saved even when switching devices, helping you monitor progress and stay informed.

Finding the users' PIN

How to find the user’s connectgo Bluetooth-PIN

To get started, the user need a Bluetooth PIN. You can find it in your connectgo.pro app, either during a session or from stored data.

Download → How to find the user’s connectgo Bluetooth-PIN

FAQ

Frequently asked questions.

connectgo is the successor of the Cockpit app. It includes all the familiar features users know and trust, plus many enhancements. Connecting to a device is now easier, with no need for component registration. Switching between basic mode and personalized MyModes no longer requires confirmation, making handling even more convenient. Users can continue to fine-tune settings, view component information and toggle functions on or off. Now, all settings are accompanied by helpful explanations to support ease of use. An integrated troubleshooting section and FAQ provide additional guidance, and activity statistics are retained even when switching to a new smartphone.

connectgo by Ottobock.

User app for microprocessor prostheses and orthoses from Ottobock.

Key facts.

Your next steps.

How to find the user’s connectgo Bluetooth-PIN

Frequently asked questions.