Like any trip, travelling with a device requires good planning and preparation. If you use an orthosis, your mobility to a large extent depends on the optimal function of your device.
When travelling, your device may be exposed to different conditions and stresses in unfamiliar surroundings compared to your everyday routine. We have compiled some useful information to ensure you are well prepared and can enjoy every minute of your trip.
Please note, these are tips and suggestions. If you have any doubts contact your orthotist directly.
What do I have to consider before a trip?
Check your orthotic device for function and comfort well in advance.
You may want to make an appointment with your orthotist to rule out any risk factors in advance.
Make sure that you have information about your orthosis with you, especially if you are travelling abroad. This should contain important information about your orthosis so you can be treated in an emergency and makes it easier to go through security at the airport, for example.
Find out in advance about orthopaedic clinics at your destination.
Remember the battery charger, power supply and/or the 12 V USB charger adapter for your mechatronic orthosis.
We also recommend taking an adapter for all common socket types or a power bank for charging while you are on the go. If possible, put these items in your carry-on luggage so they are easily accessible.
Make sure your orthosis is fully charged before starting your trip.
What do I have to consider when flying?
Make sure you have the necessary information to hand so you can identify yourself as an orthosis wearer when you go through security.
When passing through body scanners or metal detectors, watch out for unexpected behaviour of your orthosis.
What should I do if I have problems with my orthosis in a foreign country?
If you suspect a defect in your orthosis (e.g. damage, loss of function, problems with electronics), contact your orthotist directly.
As your first point of contact, the orthotist will coordinate further steps and the best possible local support together with Ottobock Customer Service.
You can find important information such as the serial number on the inside of your joint.