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The Veteran Fitting Process

A male amputee veteran sits in a clinic with his prosthetist and extends his leg for a 3D scan.
A male amputee veteran sits in a clinic with his prosthetist and extends his leg for a 3D scan.
A male amputee veteran sits in a clinic with his prosthetist and extends his leg for a 3D scan.

Veterans who served in the U.S. military may qualify for healthcare coverage by the U.S. Department of Veteran Affairs (VA). This coverage may include reimbursement for Veterans Affairs orthotics and prosthetics for amputee and disabled veterans. It can be an exciting time, especially when scheduling your trial fitting at a VA-partnered clinic. In general, veterans will experience a seamless process and receive custom solutions tailor-made for their needs and goals. We break down what to expect, how to prepare, and address common questions below.

An orthosis trial fitting
What to Expect
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Important Contacts

VA Support & Resources

Veterans needing support for prosthetics and orthotics should look to the Department of Veterans Affairs prosthetic and sensory aids service. Because the prosthetic fitting process involves multiple steps and various points of contact, we've provided quick access points to those contacts below.

Contact

Phone

Website

Veterans Health Administration Health Care

+1 (877) 222-8387

https://www.va.gov/health/

Disabled American Veterans

+1 (877) 426-2838

https://www.dav.org/

VA Inspector General

+1 (800) 488-8244

https://www.va.gov/health/

VA Health Benefits Hotline

+1 (877) 222-8387

https://www.va.gov/resources/helpful-va-phone-numbers/

My HealtheVet Help Desk

+1 (877) 327-0022

https://www.va.gov/resources/helpful-va-phone-numbers/

Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA)

+1 (800) 733-8387

https://www.va.gov/resources/helpful-va-phone-numbers/

Disability Benefits

+1 (800) 827-1000

https://www.va.gov/disability/view-disability-rating/

Amputation System of Care (ASoC)

+1 (804) 675-5648

https://www.prosthetics.va.gov/asoc/ASoC-Contact-List.pdf

Veteran Crisis Line

988 (Press 1)

https://www.veteranscrisisline.net/get-help-now/call/

FAQ

Trials & Reimbursement Questions

Didn't find what you were looking for? Visit https://ask.va.gov and sign into your VA account and to get in touch with your local specialized prosthetist.

More Information

Additional Resources for Veterans

Find more resources for veterans, including mental health contacts, insight on Ottobock's historical relationship with veterans, and information on popular products.

A male disabled veteran sits on a pile of tire obstacles and shows off his Ottobock prosthetic leg.

Disabled Veterans Support

Veterans looking for support beyond products can find several helpful contacts through this page as well as opportunities to donate to veteran-specific non-profits.

Veterans looking for support beyond products can find several helpful contacts through this page as well as opportunities to donate to veteran-specific non-profits.

A closeup view of an amputee veteran's high-tech prosthetic knee and leg.

Veterans & Ottobock

Our strong relationship with handicapped veterans is more than just a transaction. From the Invictus Games to the Genium X3, we have an extensive history with wounded servicemen and women.

Our strong relationship with handicapped veterans is more than just a transaction. From the Invictus Games to the Genium X3, we have an extensive history with wounded servicemen and women.

A male amputee veteran sits in a clinic with his prosthetist and extends his leg for a 3D scan.

Veteran Fitting Process

The trial and reimbursement process can be daunting, so we've addressed some common questions and provided an overview of what to expect during your trial fitting process.

The trial and reimbursement process can be daunting, so we've addressed some common questions and provided an overview of what to expect during your trial fitting process.

A male African American amputee veteran sits by his workout equipment and shows off his Ottobock prosthetic leg.

Featured Veteran Products

Retired and injured service members have poured continued trust in Ottobock products. Find the most popular products and read their stories about the impact we had in veterans' daily lives.

Retired and injured service members have poured continued trust in Ottobock products. Find the most popular products and read their stories about the impact we had in veterans' daily lives.

Share Your Story

Has Ottobock impacted your life?

We'd love to hear about your experiences with Ottobock prosthetics, orthotics, or other devices as a veteran with limb loss or limb difference. Fill out the form below to provide additional information.