Customer service

Home

Thank you for your interest

B2B Navigation

Find experienced and certified Certified Prosthetists Orthotists in your area with our interactive Clinic Locator.

Prosthetics & Orthotics Clinic Locator

Connect with Us

Contact

US_NavigationRoot

Delete address

Shipping address

Choose a shipping address

Discount information

<strong>{count } {count, plural, one { item } other { items }}</strong> in your shopping cart cannot be ordered

Contact customer service

An error has occurred.

Cart ({count})

Shopping Cart ({number, plural, =0 {no items} one {# item} other {# items}})

Place order now

The maximum number of characters is {maxLength}

The purchase order number must be unique for all orders.

You can add a product directly here or browse through our products. As soon as you have added products to your shopping cart, they will be displayed here.

Add item to cart

Are you sure you want to remove all items from the shopping cart?

Empty the shopping cart completely?

Are you sure you want to remove the product from your shopping cart?

Delete item from cart?

Subcategories

Contact & support

Get in touch with us to order

Convert this quote into an order

Your quote could not be loaded

Please wait...

Your order could not be placed

Your order has been placed successfully.

Configuration completed

All filters

Filter options

MPKs & selected products

Your organization is managed externally via the Ottobock ID

Organization

Services for you

My Services

Order history

Your quote request could not be created

Your request has been submitted successfully

Request a quote

Your profile is managed externally via the Ottobock ID

Profile

Your request has been rejected

Your quote has expired

Your request could not be submitted

notification new - headline

This quote cannot be converted into an order

Quotation status

Filter quotes

Quote history

Reimbursement

Return items ({amount})

Select items to return

Add item

Edit item

We could not find any items with these attributes. Please expand your search.

No items found

No items eligible for return.

We could not find any items with these attributes. Please see list of all items.

No items selected for return

Remove from return list

Please remove unreturnable items before submitting a return.

Unreturnable items selected for return

Please wait

Review and submit your return

Are you sure you would like to remove this item from your shopping returns?

Delete item from returns?

Return has been successfully created

Enclose the correct return document with each parcel. Make sure that the return number matches the items in the parcel.

Add return document

Pack your items securely. You can use one or more boxes. Keep items with the same return number together.

Pack your items

Download and print out your return documents. Each return number has its own PDF file and barcode.

Print out your return documents

Send your package(s) to the address shown on the return label.

Send your return

Packing and shipping:

Please print this page and attach it to your return.

Please follow the instructions below to ensure your return can be processed without delay.

Please find the details for each return and its items below.

This return is split into multiple returns.

Pack & ship

We'll check eligibility and issue a credit note if approved

Review & credit

Select returnable items

Submit return request

Please follow the steps below to complete your return.

Create a return

Returns

Please print this page and attach it to your return. First, separate the section with the barcode and the RMA number and stick it on the outside of your package.

Printable return information

Are you sure you want to cancel?

Save cart

Edit cart

Share cart within the organization

You can find it in your <link>Saved cart</link> list.

Cart successfully shared

Delete saved cart

Restore saved cart

No prices are displayed in the saved cart. Current prices and availabilities are determined in the active cart.

Saved shopping carts

No prices are displayed in saved carts. Prices and availabilities are determined after restoring a saved cart.

Select shipping method

Switch your organization

An error occurred while changing the default organization. Please try again or contact your <support>customer service</support>.

You have successfully changed your default organization and are now using the store linked to the selected customer.

Your submission has been received

How can we help?