Reimbursement Services and Resources

Reimbursement B2B_stage_teaser_Image (US)

The Reimbursement staff at Ottobock fields more than 4,160 calls and 19,760 emails from patients and practitioners annually. Many of these calls are requests for documentation to support reimbursement of prosthetic and orthotic products and therapies.

After we help a customer solve a challenge, we often create a tool that can help other people navigate the same challenge, for example to help you create proper documentation for billing and coding purposes.

Reimbursement Support

Get Reimbursement Support

Our team is here, ready to help. Contact us if you are in need of reimbursement support or have questions about our services. Call us at +1 (800) 328-4058.

Please have following information available:

  1. Your Ottobock account number

  2. The Ottobock product are you calling for

  3. The insurance provider you are working with

Prosthetics and Orthotics Reimbursement Specialist helping customer.
Suggested HCPCS Codes

Suggested HCPCS Codes.

PDAC Verification Information

PDAC Verified: Prosthetics.

Items Requiring Coding Verification Reviews

Many items require coding verification review by the PDAC contractor. As indicated in Local Coverage Determinations (LCDs) and related Policy Articles containing such HCPCS codes, claims will be denied if the products requiring coding verification review are not listed on the PDAC Product Classification List.

View the current list of HCPCS codes that require coding verification review, the applicable LCD or Advisory Article for each code, and the code requirement effective date (i.e., claims with dates of service on/after).

A full list of Durable Medical Equipment and applicable coding can be found on the PDAC Classification List.

The official badge for Pricing, Data Analysis, and Coding
Reimbursement News

Reimbursement News and Updates.

Reimbursement Continuing Education

Reimbursement Continuing Education

FAQ

Frequently Asked Questions