Support
Get the the support you need
Get the the support you need
Find dedicated resources and assistance
We offer help on various topics. Review the options below to find the support you need.
Product Support
Have a question on a product? Credentialed full-time representatives provide technical support.
Have a question on a product? Credentialed full-time representatives provide technical support.
Repairs & Loaners
Whether you need scheduled, routine maintenance or help with an unexpected repair, our Ottobock service technicians are here for you.
Whether you need scheduled, routine maintenance or help with an unexpected repair, our Ottobock service technicians are here for you.
Returns
Review our return policy and the necessary information we need to process a product return.
Review our return policy and the necessary information we need to process a product return.
Software
Are you a certified prosthetist or orthotist looking for software to program an Ottobock device? Find details here.
Are you a certified prosthetist or orthotist looking for software to program an Ottobock device? Find details here.
Shop Help
Here you will find answers to questions about using our shop and some of our most popular help topics.
Here you will find answers to questions about using our shop and some of our most popular help topics.
Terms
Review the terms and conditions for Ottobock's online shop.
Review the terms and conditions for Ottobock's online shop.
Quality Management
The current certificates that document the effective introduction and maintenance of QM systems can be downloaded here.
The current certificates that document the effective introduction and maintenance of QM systems can be downloaded here.